Our Story

The Elevated Story

Elevated MSP, LLC

The story of Elevated is one of divine providence, continued hope, and perseverance laced with integrity. It began with the creation of the flagship company – Gibraltar. Over the years Gibraltar had grown from one person to over 30 employees with 3 office locations, and clients in 15 states. Gibraltar delivered unmatched managed IT services to its clients through a truly proactive support model utilizing Best Practice Reviews and dedicated centralized services.

Years later a data center and hosting engineering team was purchased to compliment the Gibraltar support plan. This collaboration of both the Gibraltar and Netrepid teams now provides stellar Peace of Mind support for their technology and hosted clients – as Elevated MSP!

Still leveraging the Best Practices and vCIO consulting model to drive down noise and provide the Peace of Mind that clients truly deserve.

Meet the Elevated Team

Customer Reviews

Eric was great! He helped fix the current problem and proactively checked settings to make sure that no other issues might be experienced.

Jaclyne Z.

Darrian was very prompt and helpful with setting up our new employee. He is always professional and pleasant to work with. Thank you Darrian!

Nitza S.

Creg is always amazing and patient with my issues. I would recommend Creg and Elevated to anyone. Thank you again.

Lori-Anne F.

The customer service I received as a customer with Elevated was second to none. Everyone I interacted with was kind, competent, and extremely willing to go above and beyond to help me.

Lonnie M.

At Elevated I'm never treated like just another caller or ticket number. My employer has provided us all with a valuable resource: The Elevated Family! When I call, each and every employee treats me like a friend and demonstrates a strong constitution in providing efficient, knowledgeable IT solutions.

Emily L.

Eric did an excellent job. He knows his stuff, communicates clearly, and is patient when it comes to basic questions. He could write a book for the analog generation, pointing us in the right direction and minimizing the level of frustration experienced. Great job and what a great asset to your team!

David V.

Anything that is wrong, they are always there to help and solve the matter.

Sophia B.

Creg is always a pleasure to have save me from my computer crisis. His patience and fun-loving manner are an asset to Elevated. Thank you!!

Lori-Anne F.

Eric did an amazing job resolving my issue today. He was polite, professional, and very prompt. I truly appreciate the service that was given to me today and I am so grateful that you have someone as pleasant and helpful as him working at Elevated, so he can be that person on the other end of the phone helping others such as myself. Thank you for your time, help, and service Eric.

Amy K.

Creg was both profesional and personable. He kept me informed as to what he was doing as he quickly resolved the problem. Excellent customer support was provided, plus he improved my mental health simply by working his magic on the start to a new week!

David V.

Eric & David are so great to work with! Thank you for your patience with us 😉

Nitza S.